Six Sigma
I've been in the company for more than a year... celebrating my second year this coming September. I can say in that span of time there is a need for change in a manner that can enhance the business process of the company. I'm not saying that the current process doesn't work but there is still room for a better one. When I came here there is already one discipline being implemented called 5S. It's a Japanese way of discipline in your working environment. For me it's good because it makes you organized and disciplined in your work. I'm sure that a Six Sigma methodology can really makes things happen especially in the present economic situation.So what is Six Sigma all about? It is a tool for advancement of the business processes, customer service and over-all way of life. Enabling the company to improve it's performance in all aspects of its service-oriented institution where their beloved clients and partners gets all the benefits of a fast, efficient and friendly service.
It is a methodology that provides businesses with the tools to improve the capability of their business processes. This increase in performance and decrease in process variation leads to defect reduction and vast improvement in profits, employee morale and quality of product.
Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving towards six standard deviations between the mean and the nearest specification limit) in any process -- from manufacturing to transactional and from product to service.
The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications. A Six Sigma opportunity is then the total quantity of chances for a defect. Process sigma can easily be calculated using a Six Sigma calculator.
The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects. This is accomplished through the use of two Six Sigma sub-methodologies: DMAIC and DMADV. The Six Sigma DMAIC process (define, measure, analyze, improve, control) is an improvement system for existing processes falling below specification and looking for incremental improvement. The Six Sigma DMADV process (define, measure, analyze, design, verify) is an improvement system used to develop new processes or products at Six Sigma quality levels. It can also be employed if a current process requires more than just incremental improvement. Both Six Sigma processes are executed by Six Sigma Green Belts and Six Sigma Black Belts, and are overseen by Six Sigma Master Black Belts.
